We want to make your visit to the Humboldt Forum as pleasant as possible. To this end, the Stiftung Humboldt Forum im Berliner Schloss has published the following house rules, which apply to all visitors to the Forum.
The purpose of the house rules of the Stiftung Humboldt Forum im Berliner Schloss (hereinafter referred to as the “Foundation”) is to make your visit to the Humboldt Forum im Berliner Schloss as pleasant as possible. The house rules are binding for all visitors, guests and other users of the Humboldt Forum im Berliner Schloss. By entering the Humboldt Forum im Berliner Schloss, you are accepting the regulations set out in the house rules, as well as all other instructions which are issued in order to maintain operational safety. These apply to the employees of the stakeholders involved in the Humboldt Forum (the Foundation, the Humboldt-Universität zu Berlin, the Stiftung Preußischer Kulturbesitz and the Stadtmuseum Berlin), tenants and other persons engaged by the Foundation and the stakeholders (service providers, contributors, etc), subject to them being able to properly perform their duties at the Humboldt Forum.
I. Area of applicability
These house rules apply to the entire premises of the Foundation.
II. Opening times
The postings and public announcements apply.
III. Code of conduct
The principle of mutual consideration applies. Land, buildings and green spaces are always to be treated with care. Silence must be observed between 10 pm and 6 am.
The blocking of emergency exits and rescue routes, the misuse and/or manipulation and the removal and blocking of all devices for accident prevention, fire protection and safety technology are prohibited.
It is generally permitted to take exterior and interior photographs of the Humboldt Forum im Berliner Schloss on the Foundation’s premises for private, non-commercial purposes. Photographs may only be taken in the exhibition areas without flash and without other technical equipment (tripods, selfie sticks, lighting equipment, etc). Under certain circumstances, recordings may be banned. Relevant signs or instructions of the supervisory and security personnel must be complied with.
Information relating to the taking of photographs for commercial or press purposes can be found here.
Behaviour that is likely to disrupt the activities of the Foundation and the other three stakeholders involved in the Humboldt Forum the Humboldt-Universität zu Berlin, the Stiftung Preußischer Kulturbesitz and the Stadtmuseum Berlin) and impair the use of the Humboldt Forum by other visitors is prohibited. This applies in particular to racist, xenophobic, violence-promoting, discriminatory, anti-Semitic and other forms of behaviour and statements that are liable to prosecution, as well as to the wearing of clothing with writing or symbols that breach criminal laws. The same applies to the distribution of leaflets and comparable materials with content that breaches criminal laws.
The unfurling of banners and placards is forbidden.
Visitors are prohibited from consuming alcohol outside of the catering premises licensed to serve it. Excessive consumption of alcohol leading to disturbance of domestic peace or which represents a broader threat to public safety and order is prohibited. Smoking is generally prohibited in all indoor areas of the Humboldt Forum im Berliner Schloss. Smoking is permitted in the Schlüter Courtyard, the Schlossforum and the other outdoor areas.
Dogs are permitted in the outdoor areas of the Humboldt Forum im Berliner Schloss. In indoor areas, only trained assistance dogs are permitted. Dogs must always be kept on a lead.
The carrying or use of weapons or dangerous objects, as well as the carrying of bulky objects such as ladders, boxes, flagpoles or banner poles is prohibited.
The carrying or burning of pyrotechnic objects such as sparklers and fireworks and the causing of fire risks is prohibited.
Any other form of use requires the prior written agreement of the Foundation. Other use includes the offering and sale of goods (for example the sale of souvenirs) or services (for example musical or performance presentations of all kinds), as well as the display of advertising and information materials and the carrying out of fundraising activities. The offering of betting and gambling activities is prohibited.
IV. Special behavioural rules for exhibition areas
Encounters with sensitive art and cultural objects require special care and measures in order to protect them against damage. Reasonable and cautious behaviour is required not only to protect the exhibits, but also to show consideration for other visitors.
Demonstrations, rallies and the distribution of materials of any kind are prohibited in the areas which are used for exhibition purposes.
Touching the exhibits is prohibited. Exhibits which may be touched are marked. Leaning against display cases and walls is not permitted.
Mobile phones must be set to “silent” mode and telephone calls are to be avoided as far as possible.
It is not permitted to eat or drink in the exhibition rooms. The care of babies is excluded from the above.
Children and young people under the age of 12 are only permitted to visit the exhibition areas of the Humboldt Forum im Berliner Schloss under the supervision of an accompanying adult.
Supervisors must ensure that the safety of the exhibits is not endangered and that consideration is shown to other visitors. Running, shouting and screaming and throwing toys is not permitted. Children may not be carried on the back or shoulders. Please use the signposted changing rooms for changing nappies.
Heavy jackets and coats (winter clothing) as well as wet outerwear may not be taken into the exhibition area due to conservation and safety reasons. The instructions of the supervisory personnel must be complied with.
Coats, jackets and cloaks may not be worn over the arm through the exhibitions. Pullovers or cardigans may be carried loose. Care must be taken to ensure that clothing carried loose doesn’t come into contact with the exhibits.
Bulky or sharp objects (for example briefcases and photo cases, tripods, umbrellas) as well as backpacks and bags (larger than 30 x 20 x 10 cm) must be handed in at the cloakroom or stored in lockers. Storage options for bags, backpacks and suitcases are extremely limited. Luggage that is larger than the cabin luggage for air travel cannot be accepted on the premises. No liability can be assumed for the cloakroom and the contents of the lockers.
Necessary mobility aids can be taken into the exhibitions.
Prams and mobility aids can endanger works of art. Where applicable, the trolleys, wheelchairs or walking aids provided by the building should be used to visit the exhibitions.
Should a false alarm be triggered intentionally or negligently, the visitors responsible for this must bear the costs incurred.
V. Rules of conduct for outdoor areas
The following rules of behaviour also apply to the outdoor areas of the Humboldt Forum im Berliner Schloss.
The use of bicycles, roller skates, in-line skates, skateboards, electric scooters, scooters and the like is not permitted. Bicycles may be carried (pushed) across the outdoor areas, as well as the Schlüterhof and the passage. The parking of bicycles, electric scooters, scooters or similar is prohibited except on the stands and surfaces provided for this purpose in the outdoor areas.
The spraying, painting, marking, soiling, damaging or misuse of structural interior and exterior facilities, equipment, information plaques and digital devices is prohibited. Soiling also includes defecating outside the sanitary facilities provided for this purpose.
The consumption, distribution, preparation, storage and advertising of any substances prohibited under the German Federal Narcotics Act (Betäubungsmittelgesetz) is banned. Breaches will be prosecuted.
Begging and hawking are prohibited.
Remaining overnight and staying permanently on the property, in passage and access areas, as well as on stairways and in exits is not permitted.
The disposal of rubbish is prohibited except in the designated disposal containers.
The playing of music or other electronic-acoustic sound reproductions through mobile phones, external speakers or any other sound reproduction devices is prohibited. The use of the visitor guides with headphones or the use of the visitor guide web app with the visitor’s own smart phone is permitted.
The use and operation of drones or laser pointers is prohibited.
VI. Lost property
Lost property will be stored for a period of six months at the visitor service (email: [email protected]). Information in relation to this is available from the visitor service at the ticket office and at the information counters.
Unclaimed items will be handed over to the Central Lost Property Office in Berlin after the expiry of the retention period.
VII. Video monitoring
Video monitoring is in place at the Humboldt Forum im Berliner Schloss. Video monitoring is expressly indicated by signs.
Data protection information on video monitoring in accordance with Articles 13 and 14 GDPR can be found here. All questions regarding data protection should be directed to the data protection officer at the Stiftung Humboldt Forum im Berliner Schloss ([email protected]).
VIII. House rules
The supervisory and security personnel are instructed to enforce these house rules. Therefore, the instructions of the supervisory and security personnel must be followed. The instructions may go beyond the listed rules of conduct in situations which are especially dangerous.
If the security situation so requires, the Foundation reserves the right to carry out general, ad hoc or random checks of luggage and/or visitors.
In case of breaches of the house rules or disturbance of domestic peace, permission to remain in the area of validity of these house rules may be refused and a temporary or permanent ban can be issued.
Should breaches of the house rules constitute a criminal or regulatory offence, these will be reported to the police.